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Cookies Policy

In compliance with the obligations established in Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, you are provided with information regarding the processing of your personal data:

Who is responsible for the processing of your data?
JOSE LUIS CARRETERO GOIZUETA. Tax ID: 15809482H
Address: CTRA. DE JUNCO, S/N 33569, JUNCO – RIBADESELLA.
Phone: 600 452 416
Email: info@elpueblin.com
Website: www.elpueblin.com

You can contact us through any of the above means.
We reserve the right to modify or adapt this Privacy Policy at any time. We recommend reviewing it, and if you are registered and access your account or profile, you will be informed of any modifications.

If you belong to any of the following groups, please consult the corresponding information:


GUESTS
For what purposes will we process your personal data?
We inform you that your data will be processed for the purpose of managing your reservation, your stay at the hotel, and ensuring payment of expenses arising from such stay. Your data will be communicated to law enforcement agencies in compliance with current legislation, as well as to travel agencies or operators involved. Data will be retained for at least 6 years to comply with tax, commercial, consumer, and traveler registration book regulations.

What is the legal basis for processing your data?
The legal basis is your consent.


CONTACTS FROM THE WEBSITE OR EMAIL
What data do we collect through the website?
We may process your IP address, the operating system or browser you use, and even the duration of your visit, anonymously.
If you provide data through the contact form, you will be identified so we can contact you if necessary.

For what purposes will we process your personal data?
• To respond to your inquiries, requests, or petitions.
• To manage the requested service, respond to your request, or process your petition.
• To provide information electronically regarding your request.
• To send commercial or event information electronically, with your express authorization.
• To conduct analysis and improvements on the website, products, and services to improve our commercial strategy.

What is the legal basis for processing your data?
The acceptance and consent of the data subject: when filling out a form and clicking the send button, it will necessarily imply that you have been informed and have expressly consented to the content of the attached clause or acceptance of the privacy policy.
All our forms include a * symbol for mandatory fields. If you do not complete these fields, or do not check the acceptance box, the form will not be sent. The usual formula is: “□ I am over 14 years old and I have read and accept the Privacy Policy.”


SUPPLIERS
For what purposes will we process your personal data?
• To provide information electronically regarding your request.
• To send commercial or event information electronically, with your express authorization.
• To manage administrative, communication, and logistics services provided by the Data Controller.
• Invoicing.
• To conduct corresponding transactions.
• Tax filing and declarations.
• Management of monitoring and collection.

What is the legal basis for processing your data?
The legal basis is the acceptance of a contractual relationship, or, where appropriate, your consent when contacting us or offering your products by any means.


SOCIAL MEDIA CONTACTS
For what purposes will we process your personal data?
• To respond to your inquiries, requests, or petitions.
• To manage the requested service, respond to your request, or process your petition.
• To interact with you and create a community of followers.

What is the legal basis for processing your data?
The acceptance of a contractual relationship within the corresponding social network environment, in accordance with their privacy policies:

How long will we keep personal data?
We can only consult or delete your data in a restricted manner since we have a specific profile. We will process your data as long as you allow us by following us, being friends, or clicking “like,” “follow,” or similar buttons. Any modification or restriction of your data or publication must be made through the settings of your social media profile.


JOB APPLICANTS
For what purposes will we process your personal data?
• To organize recruitment processes for hiring employees.
• To arrange interviews and evaluate your application.
• With your consent, to share your information with partner companies to help you find a job.
• If you check the privacy policy acceptance box, you authorize us to share your application with companies within our group for recruitment purposes. We also inform you that after one year from the receipt of your CV, it will be securely destroyed.

What is the legal basis for processing your data?
Your unequivocal consent when you send us your CV.


Do we process data from third parties?
As a general rule, we only process data provided by data subjects. If you provide data from third parties, you must inform and request their prior consent, otherwise, you exempt us from any responsibility for failure to comply with this requirement.

And data from minors?
We do not process data from minors under 14 years of age. Please refrain from providing such data or that of third parties under that age.
JOSE LUIS CARRETERO GOIZUETA is exempt from any liability for failure to comply with this provision.


Will we send communications electronically?
• Only to manage your request if it is one of the contact means you have provided.
• Commercial communications will only be sent with your prior and express authorization.


What security measures do we apply?
Rest assured: We have adopted an optimal level of protection of the Personal Data we manage and have installed all technical means and measures at our disposal, according to the state of technology, to prevent loss, misuse, alteration, unauthorized access, and theft of Personal Data.


To whom will your data be communicated?
Your data will not be transferred to third parties, except by legal obligation. Specifically, it will be communicated to the State Tax Administration Agency and to banks and financial institutions for the collection of the service provided or product purchased, as well as to data processors necessary for the execution of the agreement.

In case of purchase or payment, if you choose an application, website, platform, bank card, or any other online service, your data will be transferred to that platform or processed in its environment, always with maximum security.

When necessary, our website development and maintenance company or hosting company will have access to our website. They will have signed a service provision contract requiring them to maintain the same level of privacy as us.


What rights do you have?
• To know if we are processing your data.
• To access your personal data.
• To request rectification if your data is inaccurate.
• To request deletion if the data is no longer necessary for the purposes for which it was collected or if you withdraw your consent.
• To request the restriction of data processing in certain cases, in which case we will only retain them according to current regulations.
• To request portability of your data, which will be provided in a structured, commonly used, and machine-readable format. If you prefer, we can send them to a new data controller designated by you (only in certain cases).
• To file a complaint with the Spanish Data Protection Agency or other competent authority if you believe your rights have not been properly addressed.
• To revoke consent for any processing for which you have given consent, at any time.

If you modify any data, please let us know to keep it updated.


Do you want a form to exercise your rights?
• We have forms available for the exercise of your rights. Request them by email or, if you prefer, you can use the ones prepared by the Spanish Data Protection Agency or third parties.
• These forms must be signed electronically or accompanied by a photocopy of your ID.
• If you are represented by someone else, a copy of their ID or electronic signature must be attached.
• Forms can be submitted in person, sent by mail, or emailed to the Data Controller at the address indicated at the beginning of this document.


How long will it take to respond to your rights request?
It depends on the right, but a maximum of one month from your request, extendable to two months if the matter is particularly complex, in which case you will be notified.


Do we use cookies?
If we use cookies other than those necessary, you can consult the cookies policy at the link provided at the beginning of our website.


How long will we keep your personal data?
• Personal data will be kept as long as you remain linked to us.
• Once you disengage, personal data processed for each purpose will be retained for the legally established periods, including the time a judge or court may require based on the statute of limitations for legal actions.
• Processed data will be kept as long as the aforementioned legal deadlines have not expired, unless there is a legal obligation to retain them, or unless the interested party requests their deletion or revokes their consent.
• We will retain all information and communications related to your purchase or provision of our service for as long as product or service guarantees last, in order to respond to any possible claims.